Privacy Policy

1. Information We Collect

We collect information you provide directly to us. When you fill out a contact form or reach out to schedule a consultation, you share details like your name, email address, phone number, and any message you include. We collect this because you give it to us voluntarily.

Our website also gathers some technical information automatically. This includes your IP address, browser type, device information, and how you navigate our pages. This data helps us keep the site running smoothly and understand how visitors use it.

2. Cookies and Analytics

Cookies are small files that websites store on your browser. We use them to help our site function properly and to understand visitor behavior.

Google Analytics: We use Google Analytics to collect anonymous data about how people use our website. This tells us which pages are helpful, where visitors spend time, and how we can improve. The data is aggregated and does not personally identify you.

Cloudflare: Our website uses Cloudflare for security and performance. Cloudflare may collect technical information like your IP address and browser data to protect our site from malicious traffic, speed up page loading, and provide us with basic analytics about site visits. Cloudflare may also use cookies to verify that you are a real visitor and not an automated bot.

You can manage or disable cookies through your browser settings. Keep in mind that disabling certain cookies may affect how some parts of our site work.

3. How We Use Your Information

We use the information we collect for practical purposes related to running our business and serving you well.

• To respond to your questions and inquiries.
• To schedule consultations and follow up with you.
• To provide bookkeeping and accounting services if you become a client.
• To improve our website and make it more useful.
• To maintain the security of our site.

We do not sell, rent, or trade your personal information to third parties.

4. When We Share Information

We keep your information to ourselves unless sharing is necessary to provide our services or required by law. If you become a client and we need to coordinate with your CPA, tax preparer, or another professional, we will do so only with your knowledge and permission.

We may also share information with service providers who help us operate our website and business, but only to the extent needed for them to perform their functions.

5. How We Protect Your Information

Security is built into how we work. We use professional-grade encryption, secure systems, and established protocols to protect your information from unauthorized access. Client financial data is handled through tools designed specifically for accounting and bookkeeping work.

While no system is completely immune to risk, we take reasonable precautions to safeguard the data you entrust to us.

6. Your Rights

You have the right to know what personal information we hold about you. You can also ask us to correct, update, or delete that information. If you would like to exercise any of these rights, please contact us using the information below.

7. Changes to This Policy

We may update this privacy policy from time to time as our business or technology changes. When we do, we will post the revised policy on this page and update the "Last Updated" date at the top.

8. Contact Us

If you have questions about this privacy policy or how we handle your information, please email us at info@janeksolutions.com.