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How do dental practices handle their bookkeeping?

Dental practices handle bookkeeping differently because of how they get paid. Unlike most businesses that invoice a customer and collect payment, dental practices bill insurance companies, wait for claims processing, deal with adjustments and write-offs, and then collect remaining balances from patients. This creates accounts receivable complexity that requires specific tracking methods.

Insurance receivables need their own aging categories. A claim filed 10 days ago is normal. One sitting at 45 days needs a follow-up call. Your bookkeeping should reconcile with your practice management software to ensure billed amounts, adjustments, and payments match across both systems. Contractual write-offs (the difference between your fee and the insurance-allowed amount) must be recorded properly so your revenue numbers reflect what you actually collect.

Patient balances require separate tracking from insurance AR. Co-pays collected at the visit, outstanding deductibles, and payment plans for large cases all need monitoring. Many practices struggle because their books don’t distinguish between waiting on insurance and patient owes money. These require different follow-up approaches and have different collection probabilities.

Cost tracking matters because dental practices have distinct expense categories. Lab fees for crowns, implant components, and dentures can run 10-15% of production on restorative-heavy months. Dental supplies, equipment maintenance, continuing education, and professional liability insurance are other dental-specific costs. A chart of accounts that lumps these together hides information you need for pricing and profitability decisions.

Payroll adds complexity when compensation structures vary by role. Hygienists might earn hourly wages or production-based pay. Associate dentists typically receive a percentage of their collections. Front desk and assistants are usually hourly. Your bookkeeping system needs to handle these variations and help you understand labor costs by provider or department.

Production versus collections deserves ongoing attention. You might produce $75,000 in dentistry during a month but collect $60,000 due to insurance delays and patient AR buildup. Tracking both numbers and understanding the gap helps you manage cash flow and identify collection problems early.

Monthly bookkeeping should reconcile bank accounts, verify insurance payments against expected amounts, review patient AR aging, and produce financial statements that separate meaningful expense categories. Small business bookkeeping in MetroWest Massachusetts that’s set up correctly from the start saves dental practices from reconstructing records later. The structure of your chart of accounts and receivables tracking determines whether your financial reports help you run the practice or just satisfy tax requirements.

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What questions should I ask before hiring a bookkeeper?

Ask about their industry experience, monthly process, software proficiency, communication style, and pricing structure. The right questions reveal whether a bookkeeper will actually meet your needs or create more problems than they solve.

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Full-service bookkeeping firm serving contractors and small businesses in MetroWest and Greater Boston. From monthly bookkeeping to job costing and payroll, we bring 20 years of hands-on business experience to your back office. Locally owned in Bellingham, Massachusetts.

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